1. Who we are
ShowroomPic is operated by Wecleeq LLC DBA ShowroomPic, 1750 Remount Rd Ste C Unit #342 Charleston, SC 29406. This policy explains how we collect, use, store, disclose, and safeguard personal data.
2. Data we collect
- Contact data: name, email, and message content submitted through our contact form.
- Order data: email, selected style, order/session identifiers, payment status, timestamps.
- User content: uploaded photos and related metadata (file type, generated storage path, slot/category).
- Generated outputs: AI-generated images and related processing metadata.
- Technical data: IP address, browser/device details, logs, and anti-abuse signal data.
- Cookie and analytics data as described in our Cookie Policy.
3. How we use data
- Provide and operate the image processing and delivery service.
- Process payments, prevent fraud, and maintain billing records.
- Respond to support inquiries submitted through the contact form.
- Detect abuse, enforce rate limits, improve reliability, and secure systems.
- Comply with legal obligations and enforce our Terms.
4. Legal bases (EEA/UK and similar regimes)
Where required by law, we process personal data based on one or more of the following:
- Performance of a contract (providing requested services).
- Legitimate interests (security, fraud prevention, service improvement).
- Compliance with legal obligations.
- Consent, where required (for certain cookie categories or communications).
5. Payment information
Payments are handled by third-party payment processors (including Stripe). We receive limited payment-related information (such as transaction status, customer ID, and billing metadata) but do not store full card numbers or card security codes on our servers.
6. Photo and generated image handling
Uploaded photos and generated outputs are stored in cloud storage to provide the service and deliver completed assets. We may use access controls, tokenized links, and technical safeguards to reduce unauthorized access risk. No security control is perfect; use the service only if that risk is acceptable to you.
7. Data retention
We retain personal data only for as long as necessary for service delivery, security, legal, tax, accounting, dispute handling, and policy enforcement.
- Contact submissions are retained for support and compliance needs.
- Order and payment records are retained for financial and fraud-prevention obligations.
- Gallery and delivery links may have expiration windows (for example, around 180 days for certain links) while underlying records may be retained longer for legal/operational reasons.
- We may anonymize or aggregate data for analytics and product improvements where feasible and lawful.
8. Sharing and disclosures
We may share data with service providers that support operations, including:
- Payment processors.
- Cloud hosting and storage providers.
- Email or communications infrastructure providers.
- Analytics and monitoring providers.
- Professional advisers and authorities when required by law.
We do not sell personal information for money.
9. International transfers
Your data may be processed in countries outside your home jurisdiction. Where required, we apply transfer safeguards (such as contractual protections) and organizational controls designed to protect personal data.
10. Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction/objection to processing, and to appeal certain decisions. You may also have rights related to cookie consent and marketing preferences.
To exercise rights, use the contact form on our Contact page. We may need to verify identity before fulfilling requests. We will not discriminate against you for exercising applicable privacy rights.
11. Children's privacy
ShowroomPic is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has submitted personal data, contact us through the contact form so we can take appropriate steps.
12. Security
We use administrative, technical, and physical safeguards appropriate to the nature of data processed. Despite these measures, no method of transmission or storage is completely secure.
13. Do Not Track and global privacy controls
Some browsers send Do Not Track (DNT) or similar signals. Because standards are not uniform, we may not respond to all DNT signals in the same way. Where legally required, we honor applicable opt-out preference signals.
14. Changes to this policy
We may update this Privacy Policy periodically. Material updates will be posted on this page with the revised date.
15. Contact
Use the contact form on the Contact page for privacy requests, legal notices, and support communication.